Welcome to Steelofy! We aim to provide a seamless and efficient delivery experience for all our customers. Please review our shipping policy below to understand how we process and ship your orders.
1. Shipping Locations
We currently ship only within India
2. Processing Time
Orders are typically processed within 7 days after confirmation. Custom or bulk orders may require additional processing time, which will be communicated at checkout or via email.
3. Shipping Methods and Costs
We offer a single shipping option with an estimated delivery time of 7 days. Shipping costs are non-refundable, except in cases of damaged, defective, or incorrect items.
4. Free Shipping
Delivery charges apply within India. However, if you order more than one product, the shipping fee is waived.
5. Tracking Your Order
Once your order is shipped, you will receive an email with tracking details to monitor your shipment’s progress.
6. Damaged or Lost Packages
If your package arrives damaged, please contact us within 7 days with photos of the damage for a resolution.
For lost shipments, reach out to our support team to initiate an investigation with the carrier.