At Steelofy, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.
1. Information We Collect
We collect information to provide better services to our customers. This may include:
- Personal Information: Name, email address, phone number, and shipping address when you make a purchase or sign up for our newsletter.
- Payment Information: Credit/debit card details or other payment methods (processed securely through trusted payment gateways).
- Non-Personal Information: Data about your browsing behaviour, IP address, device type, and operating system, collected via cookies.
2. How We Use Your Information
We use the information we collect to:
- Process Transactions: To fulfil orders, handle payments, and provide customer support.
- Improve Customer Experience: To personalise your shopping experience and offer relevant product recommendations.
- Marketing Communications: To send you promotional emails or newsletters (you can opt out anytime).
- Website Improvement: To analyse site performance and improve usability.
3. How We Protect Your Information
We take the security of your personal data seriously. We use secure servers and encryption methods to protect your information. Our site also follows industry standards to prevent unauthorised access or disclosure.
4. Sharing Your Information
We do not sell or trade your personal information. However, we may share your data with:
- Service Providers: Third-party companies (e.g., shipping services, payment processors) to facilitate business operations.
- Legal Obligations: When required by law to protect the rights or safety of Steelofy or others.
5. Cookies Policy
Steelofy uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and track site usage. You can manage or disable cookies through your browser settings, but this may affect the functionality of our site.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate information.
- Request deletion of your data (unless we are required to retain it for legal reasons).
- Opt-out of marketing communications by clicking the “unsubscribe” link in emails.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites, so please review their policies before providing any personal information.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, so please check back regularly.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your data, feel free to contact us at:
Email: contactus@steelofy.in